The payment was made on the same day on Buffalo Logistic’s site using a virtual card. ZA ULWAZI EXPERIENCE - SMS and an email with an invoice received on 22 September 2021 from Buffalo Logistics for R127.72 (approximately 7.7% of the original order amount). The email and SMS you will receive to pay customs are authentic and not a scam, if you do not pay this, your order will be delayed. The logistics service provider will contact you with an invoice of what is due to SARS to be paid for by you the buyer. Further details can be found on SARS we bsite. This is calculated based on the Rand value, the country of origin of your order, and tariff (classification of the goods). You will be liable to pay for customs duty and VAT on your order as this is an international purchase being imported into the country. Used the Shein app to constantly track the order. ZA ULWAZI EXPERIENCE - order was placed on 19 September 2021 and shipped on 20 September 2021. Thereafter, the order can be tracked on Shein. Once shipped, an email confirmation is sent with details of the logistics service provider used and the order tracking number. Shein will process the order after payment is received, packaging the items from the warehouse and handing over the package to the logistics service provider. ZA ULWAZI EXPERIENCE - paid using Apple Pay to credit card, with a discount code for 15% off found on the website, taking the total from R1659 (including R14 shipping guarantee) to paying the discounted amount of R1423. Only 1 coupon code can be applied at a time as well as whatever is in your Shein wallet, Shein points, and gift-card can be used concurrently, reducing the total amount to pay at checkout. There are constantly coupons showcased on Shein, including additional ones that can be found on the internet or provided by Youtubers and Bloggers. Also note, not all sites will accept virtual cards. It is free and simple to set up using the banking app or banking website. Virtual cards are now widely offered by all the major banks in South Africa. A virtual card is a digital bank card that you can create to shop online and securely make payments, reducing your risk of online fraud or theft. It is highly recommended to make use of a virtual card for online transactions. You can pay using Paypal, your debit or credit card (termed international on their site). Could not choose a logistics service provider but the package was shipped by Buffalo Logistics. ZA ULWAZI EXPERIENCE - eligible for free shipping as the order was above R1050. Refer to Shein’s return policy if that is the route you want to go with. It will be better to sell the item(s) on platforms such as Yaga. R15 shipping guarantee (optional) - if the package is reported lost or damaged, a new package is reshipped. R75 shipping fee for orders between R590 - R1050. Shipping is as follows, subject to be changed at any time: Shipping timeframes are indicated per item as well as for the total order, with a timeframe reflecting approximately 3 - 4 weeks from when an order is placed (this can vary depending on the items in the order, if some items go out of stock etc.). Shein mostly uses Aramex or Buffalo Logistics to ship to South Africa. You cannot choose which logistics service provider will ship your package. Summarised process of how to order on Shein. ![]() ![]() Ordered on the app on Sunday 19 September 2021 and a total of 10 items (3 swimsuits, 3 tops, 3 dresses, 1 pair of shoes). ZA ULWAZI EXPERIENCE - a previous user ordering on Shein for the second time. There are often discounts given for first-time app users or first-time buyers on the platform, seasonal sales, and so forth. This ensures you are able to favorite/save items and also add items to the cart that will be saved until you revisit the site or app again at a later stage and tailored discounts or coupons are made available to you. ![]() It is advised to register and create a profile on the site which is free to do. Placing an order using either of these options is similar to how you would place an order on any eCommerce platform, whether local or international. One has the option to use the website or the mobile app. PS: You can skip to this quick question and answer blog post which summarises the below. Used the user reviews, pictures, and measurements provided by Shein and other buyers to gauge size to purchase. Only selected items with reviews and at least 4.5 out of 5 star rating. ZA ULWAZI EXPERIENCE - had a list of items that we wanted (swimwear, tops, and dresses). vs what is available in the global market - think Fashionova, Boohoo, Pretty Little Thing, Asos, Zara, etc. Frankly, the South Africa fashion retail market often does not hit the mark, whether in style or price. The hunt was on for some modern chic items at an affordable price point - mostly swimwear since it’s summertime.
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